Verizon Wireless
31 Readington Road
Branchburg, NJ  08876

Attn: Jerry Chanterelle,
Associate Director -- Continuity Marketing (Northeast Area)



Dear Mr. Chanterelle:

Thanks for your recent mailing (photocopy enclosed). Yes, it's correct that I stopped being a Verizon Wireless customer about two years ago.

It's nice to see that you're making significant enhancements to your service. However, I did not leave Verizon Wireless because of the technology you provided or didn't provide.

The reason(s) I left Verizon Wireless are explained at http://www.wargs.com/misc/vzw01.html, which is a copy of a letter I mailed to Verizon Wireless at the time I left.

Perhaps at some point in the future someone at Verizon Wireless will respond to my letter, or even acknowledge having received it. I'm not holding my breath.

I'm also not returning to Verizon Wireless as a customer.





William Reitwiesner
[my snail-mail address]